Job Posting: Director of Community Services


Job Summary:  The Director of Community Services oversees the overall management of multiple community-centric programs and services and provides leadership to department staff including overseeing the development, implementation and evaluation of social development programs, services and activities that contribute to the overall well-being of the ‘Namgis First Nation membership including children, youth, and Elders. The Director of Community Services is also responsible for establishing and maintaining collaborative and effective partnerships and working relationships with federal and provincial governments, the ‘Namgis First Nation membership, ‘Namgis departments, and other stakeholders.


Job Responsibilities:

  • Leading the day-to-day development and delivery of appropriate, community-centric programs and services for children, youth, Elders and families
  • Developing and implementing an annual work plan in collaboration with staff and the Senior Administrator
  • Developing and managing the annual departmental budget
  • Ensuring that programs and services adhere to ‘Namgis financial and administrative policies and legislative and funding agreement requirements
  • Establishing protocol agreements with the MCFD, RCMP, Cormorant Island, T’lisalagi’lakw and Alert Bay Elementary schools, hospital, other Indigenous agencies with delegated authority that have `Namgis children in care and other ancillary service providers, to define the parties’ roles, relationships, and responsibilities, common interests, and levels of authority in providing child and family services
  • Enhancing the ‘Namgis First Nation and K’wak’walat’si Child and Family Service profile with the provincial and federal governments, `Namgis membership, and other local and regional communities, agencies and stakeholders
  • Analyzing reports, strategies, proposals and recommendations and preparing appropriate responses on behalf of ‘Namgis
  • Primary contact for government and overseeing department relationships including contractors, consultants and advisors
  • Providing day-to-day direction, supervision and coaching to direct reports
  • Undertaking staffing activities including recruitment, performance management, training and development and succession planning
  • Supporting the Senior Administrator including the preparation of related briefing notes on current or potential issues, concerns, developments, legislative changes, etc.
  • Acting as a resource and providing orientation and advice to Council portfolio holders as required


Education, Skills and Experience: 

  • Bachelor’s degree in business administration, social services or a related discipline, or an equivalent level of education and experience
  • 5 years’ progressive experience in a leadership position in administration and program and service delivery
  • Previous experience working in a First Nations environment is preferred
  • Previous experience working with all levels of government in a similar capacity

Job Competencies:

  • Strong leadership skills including team building, coaching and performance management
  • Strong financial management skills
  • Strong interpersonal skills including written and verbal communication and solution-oriented problem solving
  • Demonstrated business writing skills including policies, proposals, reports and briefing notes
  • Intermediate computer literacy with Microsoft Office applications
  • Proficiency with large and small group presentation and facilitation

Other requirements:

  • Valid drivers’ licence, personal vehicle and the ability to travel from time to time
  • Overtime, weekend and evening work as may be required from time to time
  • Satisfactory criminal record check


You may submit a covering letter and resume to, or by mail to:

Human Resources, ‘Namgis First Nation, PO Box 210, Alert Bay, BC V0N 1A0